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Frequently Asked Questions
How do I get started with OpenIELTS?
Sign up for a free account, complete the initial assessment to determine your current level, then follow your personalized study plan. You can start practicing immediately after registration.
How does AI feedback work for Writing?
Our AI analyzes your essay against the official IELTS Band Descriptors — Task Achievement, Coherence & Cohesion, Lexical Resource, and Grammatical Range & Accuracy. You receive a predicted band score with detailed, actionable feedback for each criterion.
Can I practice Speaking without a partner?
Yes! Our AI speaking coach uses voice recognition to evaluate your responses. You can practice Part 1, 2, and 3 questions anytime, receiving feedback on fluency, pronunciation, vocabulary, and grammar.
How accurate are the AI band score predictions?
Our predictions are within ±0.5 bands of actual IELTS scores for 85%+ of users. The AI is continuously improved based on feedback from certified IELTS examiners.
What's the difference between Free and Premium?
Free gives you 5 practice tests/month and access to basic resources. Premium ($19/month) unlocks unlimited tests, unlimited AI writing feedback, speaking practice, full mock tests, and advanced analytics.
Can I download my results and feedback?
Yes. All your submissions, band scores, and AI feedback can be exported as PDF from your Dashboard. Premium users can also export detailed analytics reports.
My Support Tickets
AI feedback not loading
Ticket #4821 · Updated 2h ago
OpenHigh
Can't access Premium features after payment
Ticket #4803 · Updated 1d ago
PendingMedium
Question about Annual billing
Ticket #4782 · Updated 3d ago
ResolvedLow